About Ulta Beauty
Ulta Beauty is a popular US retailer offering a wide range of beauty products from various brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a Conscious Beauty section with products that align with vegan, clean ingredients, cruelty-free, sustainable packaging, and community impact values. The Salon at Ulta Beauty offers various services, including haircuts, color, skin care, and ear piercing. Customers have shared positive experiences with Ulta Beauty's knowledgeable and helpful staff. A customer praised the quick service and helpful associate, who informed them about additional rewards in the app that saved $20. They appreciated the staff's recommendations and ended up purchasing Clinique skincare products after trying a tester with a beauty expert. Another customer mentioned that the store has improved significantly in recent months, with stock being available on time and helpful staff, including a manager who goes out of their way to assist customers. They found the store to be a breath of fresh air compared to past visits. A third customer had a positive experience at the register, feeling that an associate named Sarah went above and beyond to help despite a less friendly encounter with another staff member. They appreciated Sarah's kindness and excellent customer service. Overall, Ulta Beauty is known for its extensive range of beauty products, Conscious Beauty options, and in-store salon services. Customers often praise its friendly staff and helpful service, with recent improvements making it a more pleasant shopping experience.
I had a great shopping experience today with quick service. Hannah, the associate who assisted me, was incredibly kind and helpful. She informed me about additional rewards in the app that I wasn't aware of, saving me $20! The staff was excellent, and I received fantastic recommendations from the floor team. I ended up purchasing some Clinique skincare products after trying a tester with a beauty expert!
What a world of difference ! Let me tell you I used to avoid this particular ultra location like the plague but the last few months the store has been a total 360 stuff is stocked on time and if they don’t have it out the gentlemen who I think is one of the new managers will go look into it - super helpful and such a breath of fresh air going there now
Sarah was great when helping me at the register! I rarely get a retail associate going above and beyond and truly feel I got that from Sarah!! I wasn’t having the best shopping experience because another associate seemed like she was annoyed I asked for help and just seemed unhappy, but Sarah really saved this experience for me. Thank you, Sarah 🫶🏻