About Total Restoration Industries, LLC
Total Restoration Industries is an experienced and professional business specializing in water, fire, smoke, and mold restoration services. With over 29 years of on-site experience, they are dedicated to helping clients through the restoration process. Clients have been highly impressed with the company's exceptional service and quality of work. The team, led by Joey Ortiz, is described as personable, trustworthy, and knowledgeable, taking the time to explain the entire process and work closely with insurance companies. The cleanup crew is praised for their efficiency, timeliness, and care in protecting the home and its contents during the restoration. Customers have consistently reported that Total Restoration Industries exceeded their expectations, making a difficult situation much easier to manage. The company's commitment to honesty, professionalism, and high-quality work has earned it a reputation as an industry standard for restoration services. Recent reviews highlight the company's prompt response, expertise in handling various restoration situations, and excellent customer service, with clients particularly praising team members Duel and Mike for their outstanding work. In addition to restoration services, the company’s team is also highly appreciated for their care and professionalism during cleanup and moving processes. Customers mention that the team arrived immediately after a flood caused by a hot water heater, working quickly and carefully to clean and demo everything perfectly. The team, led by Julian, handled belongings with great care, making sure everything was managed properly. Customers also commend the team for guiding them through the process and making a stressful situation more manageable, especially after a flood or household emergency. Overall, Total Restoration Industries is recognized for their quick response, careful work, and dedication to customer safety and satisfaction.
This May of 2026 I had a leak from my boiler that caused water to accumulate in one of my bedrooms. Total Restoration Industries and Joey, the Project Manager came quickly to install fans and humidifiers to dry out the room. They carefully removed the entire wood floor to prevent mold. Joey, from TRI made this disaster so stress-free by his professionalism and is only matched by his caring nature and the expertise of his entire crew. Total Restoration is a company that is exceptional in every phase of their mitigation work. Joey was also instrumental in negotiating with my insurance adjuster and made sure that I was completely satisfied with the outcome. TRI is...read full review
HIRE THIS COMPANY! Diego and the whole team at Total Restoration have been beyond incredible throughout my daunting flooding journey. Diego helped walk me through the process and his team did exactly what he said they would do. Everyone on the job was courteous, efficient, incredibly respectful, and beyond that, they are all just really good people, which is an absolute rarity in situations like this. If you ever find yourself in a dire emergency situation please do yourself the favor of hiring them. I am so grateful for their stewardship through such a stressful time. 20/10 Thank you again to everyone! You have truly been a life savor through an unimaginable experience.
We recently got water flooding in our basement we called T.R.i total restoration industry.
They responded right away , the same day .
Took wonderful care packing everything , cleaning , removing the Mildew .
All the personal that work for them were very wonderful .
Dulli the project manger is great , great .!!!