Tom could not have been more helpful changing the locks in our new home. He even identified and proactively fixed other issues while here. His pricing is extremely reasonable and he was a pleasure.
July 2023
What a mensch. I have this super weird situation where I salvaged a fiberglass sliding door from a dusty storage shed and when it was partially installed, it became clear that there was only holes for a handle on one side of the door. The mystery of how to have a door that opened and locked on both sides was dismaying and pressing. I called Absolute Lock Company and the owner asked thoughtful questions. He offered that if he was in the area, he would have a look. As it happened, he was able to swing by the following morning. After a thorough assessment, he offered his analysis and the rather unfortunate outcome that it probably cannot be amended, based on how it is structured.... read full review
September 2022
In a town whose service personnel are famous for not even showing up (you know it's true), Tom called me FOUR times to confirm our appt on the day. Three of those calls went unanswered (phone issue)., but he persevered. He then showed up, worked a few hours to install two keypad locks and repair a deadbolt and a doorknob, ran into all kinds of issues (1905 farmhouse), talked to himself a lot, never swore, and ended the visit with a smile and good humor. I'd hire him again in a heartbeat. I wish he were also an electrician, a plumber, a gardener, and a contractor. As a locksmith, he solved all my lock problems in one extended visit, and I am grateful. Highly... read full review
Tom could not have been more helpful changing the locks in our new home. He even identified and proactively fixed other issues while here. His pricing is extremely reasonable and he was a pleasure.
What a mensch. I have this super weird situation where I salvaged a fiberglass sliding door from a dusty storage shed and when it was partially installed, it became clear that there was only holes for a handle on one side of the door. The mystery of how to have a door that opened and locked on both sides was dismaying and pressing. I called Absolute Lock Company and the owner asked thoughtful questions. He offered that if he was in the area, he would have a look. As it happened, he was able to swing by the following morning. After a thorough assessment, he offered his analysis and the rather unfortunate outcome that it probably cannot be amended, based on how it is structured.... read full review
In a town whose service personnel are famous for not even showing up (you know it's true), Tom called me FOUR times to confirm our appt on the day. Three of those calls went unanswered (phone issue)., but he persevered. He then showed up, worked a few hours to install two keypad locks and repair a deadbolt and a doorknob, ran into all kinds of issues (1905 farmhouse), talked to himself a lot, never swore, and ended the visit with a smile and good humor. I'd hire him again in a heartbeat. I wish he were also an electrician, a plumber, a gardener, and a contractor. As a locksmith, he solved all my lock problems in one extended visit, and I am grateful. Highly... read full review