Absolute Lock Company

Jul 2023

What a mensch. I have this super weird situation where I salvaged a fiberglass sliding door from a dusty storage shed and when it was partially installed, it became clear that there was only holes for a handle on one side of the door. The mystery of how to have a door that opened and locked on both sides was dismaying and pressing. I called Absolute Lock Company and the owner asked thoughtful questions. He offered that if he was in the area, he would have a look. As it happened, he was able to swing by the following morning. After a thorough assessment, he offered his analysis and the rather unfortunate outcome that it probably cannot be amended, based on how it is structured....read full review

Sep 2022

In a town whose service personnel are famous for not even showing up (you know it's true), Tom called me FOUR times to confirm our appt on the day. Three of those calls went unanswered (phone issue)., but he persevered. He then showed up, worked a few hours to install two keypad locks and repair a deadbolt and a doorknob, ran into all kinds of issues (1905 farmhouse), talked to himself a lot, never swore, and ended the visit with a smile and good humor. I'd hire him again in a heartbeat. I wish he were also an electrician, a plumber, a gardener, and a contractor. As a locksmith, he solved all my lock problems in one extended visit, and I am grateful. Highly recommend.

Nov 2021

I've been meaning to write this review for months for no other reason than I can't believe the excellent service Tom provided. Technicians in your home typically don't have the bandwidth or the wherewithal to spend almost an entire day wrestling with unexpected problems (weird old locks, bent mechanisms), going the extra mile (fixing entire garage door, not just the lock), being considerate & generous, but Tom did. And the fact that his rate was then so reasonable -- icing on the cake. I felt very lucky to have randomly called this company off Yelp. Such a good guy.