About Absolute Lock Company
Reviews for Absolute Lock Company
Write a reviewHours
Monday: 9AM - 4PM
Tuesday: 9AM - 4PM
Wednesday: 9AM - 4PM
Thursday: 9AM - 4PM
Friday: 9AM - 4PM
Saturday: ClosedSunday: Closed
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accepts credit cards
Absolute Lock Company is known for its exceptional service and dedication to customer satisfaction. Tom, the owner, has been praised for his helpfulness and thoroughness while changing locks and addressing other issues in homes. He is recognized for his reasonable pricing and pleasant demeanor, making the experience enjoyable for customers. One reviewer highlighted Tom's willingness to assist with a unique door situation, demonstrating his thoughtful approach and patience without charging for his time. Another customer appreciated Tom's persistence in confirming appointments and his ability to tackle multiple lock problems in an older home, all while maintaining a positive attitude. Overall, Absolute Lock Company earns high recommendations for its reliable and attentive locksmith services.
Tom could not have been more helpful changing the locks in our new home. He even identified and proactively fixed other issues while here. His pricing is extremely reasonable and he was a pleasure.
What a mensch. I have this super weird situation where I salvaged a fiberglass sliding door from a dusty storage shed and when it was partially installed, it became clear that there was only holes for a handle on one side of the door. The mystery of how to have a door that opened and locked on both sides was dismaying and pressing. I called Absolute Lock Company and the owner asked thoughtful questions. He offered that if he was in the area, he would have a look. As it happened, he was able to swing by the following morning. After a thorough assessment, he offered his analysis and the rather unfortunate outcome that it probably cannot be amended, based on how it is structured. He was patient and did not charge me for his time. I would trust his care and scrutiny with projects going forward. Hopefully next time I will salvage a door that can open, close, and lock.
In a town whose service personnel are famous for not even showing up (you know it's true), Tom called me FOUR times to confirm our appt on the day. Three of those calls went unanswered (phone issue)., but he persevered. He then showed up, worked a few hours to install two keypad locks and repair a deadbolt and a doorknob, ran into all kinds of issues (1905 farmhouse), talked to himself a lot, never swore, and ended the visit with a smile and good humor. I'd hire him again in a heartbeat. I wish he were also an electrician, a plumber, a gardener, and a contractor. As a locksmith, he solved all my lock problems in one extended visit, and I am grateful. Highly recommend.