Stripped my drain plug on my filter, guess pool opening didn’t include vacuuming because my pool wasn’t vacuumed. Texted the company about the issues and no response. Would never use again or recommend.
May 2024
Opened our pool today after having them "close it" in October. We would've been better off leaving the cover off. First, they showed up late, hours late, in the pitch black. My husband had to provide extra lighting for them so they could work. They rushed through whatever they did do. Fast forward to today when we removed the loop-loc to our black slime, (not green water) filled pool that smells like there may be a dead body lurking somewhere in the deep end. (It's probably covered in the amoebas that are swimming all over, if it's down there). They definitely did not use any chemicals or the right amount, if they... read full review
November 2022
Terrible customer service. Avoid this company. SCAM!!!!!
Stripped my drain plug on my filter, guess pool opening didn’t include vacuuming because my pool wasn’t vacuumed. Texted the company about the issues and no response. Would never use again or recommend.
Opened our pool today after having them "close it" in October. We would've been better off leaving the cover off.
First, they showed up late, hours late, in the pitch black. My husband had to provide extra lighting for them so they could work. They rushed through whatever they did do.
Fast forward to today when we removed the loop-loc to our black slime, (not green water) filled pool that smells like there may be a dead body lurking somewhere in the deep end. (It's probably covered in the amoebas that are swimming all over, if it's down there).
They definitely did not use any chemicals or the right amount, if they... read full review
Terrible customer service. Avoid this company. SCAM!!!!!