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Empire Visionworks Aspen Dental Plaza

4.0 121 reviews
Overall rating
4.0
out of 5
121 reviews
5 star 70%
4 star 3%
3 star 3%
2 star 3%
1 star 21%

About Empire Visionworks Aspen Dental Plaza

Empire Visionworks Aspen Dental Plaza is a top optical retailer offering a wide selection of glasses and contact lenses for men, women, and children. The business is recognized for its high-quality products and exceptional customer service. The staff at Empire Visionworks Aspen Dental Plaza are polite, professional, and friendly, providing a superior customer experience.

The eye exams offered are detailed, informative, and well-managed by the eye doctors. Customers have praised the thoroughness of the exams and the quick wait times, with experiences reported as no longer than 5 minutes. The selection of eyeglasses available after the exam is large, and the service provided by the staff is commendable. Specific staff members have received recognition for their helpfulness, including Christina, who was noted for her assistance in scheduling appointments, and Joelle, who fixed bent glasses for a customer.

While some customers have found the automated phone system frustrating, the overall experience at Empire Visionworks Aspen Dental Plaza remains positive. Many customers highly recommend the business for its quality products, knowledgeable staff, and commitment to eye health. Overall, the staff's friendliness and willingness to help make this a preferred choice for many.

5.0
Had a great visit today! I needed multiple pairs of glasses and they helped me get a great deal.
5.0
I had multiple frames picked out and then the one lady ( wish I got her name) helped me narrowed it down. so very helpful. Super friendly staff and clean environment. I also liked the eye doctor I saw.
5.0
I fell and broke both sets of glasses. I asked if they could fix them. They said absolutely. They were so nice and happy to help me.
Nothing better than feeling welcome.
Also it was free.
Thank you to the Rome Store. Truly appreciate every moment.
Photos of Empire Visionworks Aspen Dental Plaza, 1319 Erie Boulevard West Ste Suite 3,  Rome
All 23 photos

Hours

Monday 9AM - 6PM
Tuesday 9AM - 6PM
Wednesday 9AM - 6PM
Thursday 9AM - 6PM
Friday 9AM - 6PM
Saturday 9AM - 6PM
Sunday Closed

Good to know

  • accepts credit cards

Location

1319 Erie Boulevard West Ste Suite 3, Rome, NY 13440

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Empire Visionworks Aspen Dental Plaza · 1319 Erie Boulevard West Ste Suite 3, Rome, NY 13440

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