About Ber-mor Gas Service
Ber-Mor Gas Service is highly recommended for their excellent customer service and expertise in gas furnace repairs. One customer had an emergency situation during the coldest weekend of the year, and Ber-Mor took the time to walk them through their options, costs, and benefits. The staff is described as personable, helpful, and selfless, taking great care of their customers without taking advantage of their situation. Another customer had a positive experience with Ber-Mor when they fixed a problem without replacing the entire system, which some other companies had suggested. The pricing was reasonable, and the customer plans to do business with them again in the future. Ber-Mor originally installed a furnace for a different customer 16 years ago, and when an emergency arose, they were prompt, courteous, and got the job done efficiently. Overall, Ber-Mor Gas Service is a reliable and trustworthy company for gas furnace needs. Recently, customers praised their quick response and professionalism. They responded promptly when called about a central air issue caused by a child flipping off the emergency switch, diagnosing and fixing it efficiently. During a cold winter night, they arrived within 30 minutes, diagnosed a faulty igniter, and replaced it within 10 minutes, restoring heat quickly. Customers also appreciated their help after being ripped off by another service, describing them as helpful, friendly, and efficient.
I called this morning around 9:30 and got a prompt response. They were able to come the same day and diagnose my central air issue. Turns out one of my children had flipped off the emergency switch so the system wouldn’t run! They were professional and I would highly recommend!
Was a cold and nasty winter night in upstate NY. I called 8:22pm and explained my problem to dispatch that my thermostat read 65° but furnace wouldn't blow heat. Within 3 min I received a call from John an outstanding gentleman with around 20 years experience in the business. Following our call John promptly came and quickly determined it to be the Igniter. He had it replaced and running within 10 min of showing up.
Amazing service showed up in 30 minutes very helpful and friendly . We finally have heat again was fixed very quick and efficient . They were able to help us after we were ripped off by another person extremely thankful will be recommending to everyone