Ulta Beauty

Ulta Beauty is a popular beauty retailer in the US, offering a wide range of products from cosmetics to hair care. Customers can choose from over 25,000 products from 500 brands, including high-end brands like CHANEL and drugstore favorites. The store also offers exclusive products from brands such as Kylie Cosmetics and Colourpop.

The Conscious Beauty section provides customers with options for products that align with their values, such as vegan, cruelty-free, and sustainable packaging. The Salon at Ulta Beauty offers various services, including hair, skin, and makeup. Customers have praised the helpful staff, with some going above and beyond to assist clients, even staying late to ensure satisfaction. Many appreciate the knowledgeable staff, like Jodian, who is known for her caring attitude, expertise, and dedication to her clients, often explaining services beforehand and keeping clients updated on new products.

While the store is friendly overall, some customers wish the staff would be even more welcoming when they walk in. Customers also reported positive experiences with makeup artists, like Alexis, who provided helpful tips and tricks during a makeup trial, and with the hairdressers who handled last-minute appointments skillfully. Additionally, shoppers have enjoyed discovering great deals, such as natural lip glosses at 90 percent off, making their visits both enjoyable and affordable. In summary, Ulta Beauty offers a wide product selection, exceptional customer service, and professional salon services, with many customers highlighting the helpfulness and expertise of the staff.