About Infiniti Home Care, Inc DBA Continental Home Care
Continental Home Care is a reputable agency that provides professional and multilingual services, including Russian, English, Spanish, Polish, Ukrainian, and Uzbek. The agency is known for its smooth registration process and excellent guidance, particularly from the HR specialist, ensuring clear communication and assistance for both employees and patients. The office staff is reliable and responsive, and the home health attendants are caring and professional. Patients are the top priority, and the agency does not give up on them. When an aide is unavailable, the agency promptly provides another qualified aide. Customers have praised the agency for its excellent service, highlighting the exceptional support from coordinators like Isabella. She has been recognized for her thoroughness and professionalism, guiding families through the care process with patience and compassion. Many reviewers noted that she made the experience feel seamless, providing answers and reassurance at every step. The aides have become like family to the patients, and the overall experience has been highly recommended.
This review is for Isabella, who assisted me in getting care for my mother. I have a very busy work schedule and Isabella made sure I followed through. Incredibly through and professional.
Isabella is a wonderful patient coordinator. She has personally helped me so much with countless phone calls and answering all of my questions very informatively. She was with me with at every step of the way informing me and guiding me on what to do next. I’m extremely grateful to her for being so patient with me. She is very caring towards her patients and it is clear that she is compassionate about her job and her patients
Isabella is truly exceptional as a patient coordinator. She is extremely knowledgeable and makes the entire process feel seamless. From the very start, she guided me step by step, making sure I understood everything clearly and felt comfortable with each decision. What I appreciate most is her patience and constant support—any time I had a new question, she was right there with answers and reassurance. It’s clear she genuinely cares about the people she helps, and her compassion and professionalism shine through in everything she does. Having her as a NHTD supervisor made the whole experience much less stressful and so much more reassuring.