Head Shoppe

Mar 2022

I am a regular customer at Bedford Headshoppe but what happened today was really frustrating. I don't recommend at all booking any hair appointement with someone called Christie. Very rude and undescent. I booked my appointement online then called to confirm my appointement over the phone. My appointement was confirmed at 5.15 today. when I arrived Christie just said she cannot do my hair because my appointement is at 5.00- and the system double booked another client at that same time. The other client she referred to was not even yet there. I explained that this appointement was very important because I was travelling tomorrow to Montreal for my son's wedding. Christie showed no sympathie at all and simply asked me to leave. This attitude is totally unprofessionel, senseless and undescent. Highly don't recommend dealing with this person: Christie!