The process was very time consuming and disjointed. The sales pitch was great. I wanted to get off oil, and the state had great incentives for it. I don't feel like I got what I paid for.
What they don't tell you is the auxiliary heat is electric, so if it gets below 40 degrees you're basically on electric heat. My electric bill this past winter was more than my electric/oil bill combined ever was.
The survey guy who drew up the system plans was great. The drillers were terrible. I went out to greet them and they acted like I wasn't even there. They drilled into the house in the wrong spot according to the plans... read full review
September 2024
I would have to give Dandelion Energy a 4.75 star rating. While I did have some small hiccups with respect to communication, I understood that there was a change in the staff member who was my direct contact. That happens, but that is what accounts for the .25 star deduction. The other 4.75 stars are attributed to the the things they did right. Their presentation was thorough and informative, the staff that came to the house were professional and informative, the product itself is amazing. Today I just got my final inspection. The inspector said, " If I'm not mistaken, Dandelion is one of the only companies who does geothermal exclusively. I've never had... read full review
September 2024
Overall, our experience with Dandelion was positive, and like any large, multi-phase project, there were some inconveniences that were resolved. Despite these issues, we would undertake the project again. We upgraded from an oil heating system (over 20 years old) to a geothermal system for heating and air conditioning.
- Initial Consultation: In early November, Patrick interviewed us online to address our concerns. He analyzed the property using special software to determine if the project was feasible (considering dimensions and terrain) and provided us with an estimate for the entire project.
The process was very time consuming and disjointed. The sales pitch was great. I wanted to get off oil, and the state had great incentives for it. I don't feel like I got what I paid for.
What they don't tell you is the auxiliary heat is electric, so if it gets below 40 degrees you're basically on electric heat. My electric bill this past winter was more than my electric/oil bill combined ever was.
The survey guy who drew up the system plans was great. The drillers were terrible. I went out to greet them and they acted like I wasn't even there. They drilled into the house in the wrong spot according to the plans... read full review
I would have to give Dandelion Energy a 4.75 star rating. While I did have some small hiccups with respect to communication, I understood that there was a change in the staff member who was my direct contact. That happens, but that is what accounts for the .25 star deduction. The other 4.75 stars are attributed to the the things they did right. Their presentation was thorough and informative, the staff that came to the house were professional and informative, the product itself is amazing. Today I just got my final inspection. The inspector said, " If I'm not mistaken, Dandelion is one of the only companies who does geothermal exclusively. I've never had... read full review
Overall, our experience with Dandelion was positive, and like any large, multi-phase project, there were some inconveniences that were resolved. Despite these issues, we would undertake the project again. We upgraded from an oil heating system (over 20 years old) to a geothermal system for heating and air conditioning.
- Initial Consultation: In early November, Patrick interviewed us online to address our concerns. He analyzed the property using special software to determine if the project was feasible (considering dimensions and terrain) and provided us with an estimate for the entire project.
- Feasibility Study: A few days later,... read full review