Roxy and saif are always consistent. Whether I'm making a purchase and conducting business with this business or a troubleshooting issue I get the associates and the managers undivided attention every single time. Definitely worth the drive ALL THE WAY from tarrytown. It's the homey vibe that I appreciate.
September 2025
Went to the store with my daughter to upgrade her phone. Tony assisted us and was excellent throughout the whole process. He patiently assisted us through the upgrade, helped facilitate the transfer of data from my daughter's old phone to the new one and then waited with us to ensure the transfer successfully completed. To top it off, he also initiated the transfer of data from my wife's phone to my daughter's old cell phone. Tony was extremely helpful and gracious throughout our entire visit and we were very appreciative to receive such great customer service!
October 2024
The service at T Mobile in Ossining in fantastic. Lionel worked with me on getting a new phone. He is patient and very knowledgeable and made sure I understood everything about my transaction. Janet and Genesis were also working in the store at the time and I observed that they were also providing excellent customer service.
Roxy and saif are always consistent. Whether I'm making a purchase and conducting business with this business or a troubleshooting issue I get the associates and the managers undivided attention every single time. Definitely worth the drive ALL THE WAY from tarrytown. It's the homey vibe that I appreciate.
Went to the store with my daughter to upgrade her phone. Tony assisted us and was excellent throughout the whole process. He patiently assisted us through the upgrade, helped facilitate the transfer of data from my daughter's old phone to the new one and then waited with us to ensure the transfer successfully completed. To top it off, he also initiated the transfer of data from my wife's phone to my daughter's old cell phone. Tony was extremely helpful and gracious throughout our entire visit and we were very appreciative to receive such great customer service!
The service at T Mobile in Ossining in fantastic. Lionel worked with me on getting a new phone. He is patient and very knowledgeable and made sure I understood everything about my transaction. Janet and Genesis were also working in the store at the time and I observed that they were also providing excellent customer service.