About The Guitar Factory

The Guitar Factory is a renowned music store that offers a great variety of new and used gear. The store is set up in an excellent manner, and customers are required to ask permission before playing the guitars, ensuring they are well-maintained. The staff is highly knowledgeable, friendly, and helpful, greeting customers upon arrival and providing excellent service. Customers have praised the store's hassle-free transactions, lack of pressured sales, and the care taken with their questions and purchases. The Guitar Factory's extensive inventory, including hard-to-find items, has impressed many customers, who highly recommend the store to others.

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Reviews for The Guitar Factory

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  • May 2024

    Everyone should stop here first before going to GC or another music shop.I personally dealt with the owner Jay yesterday. Besides his great variety of new gear, He has a excellent to near mint inventory of used products. I actually love how the store is setup! Also, I enjoyed how you need to ask permission to play there guitars. "Let's be real here" Nobody wants to buy a $500+ guitar that's been hammered on by someone who has no intention of buying it. I know I don't...Great staff working there as well! Cant forget to mention those guys. They all were super friendly, helpful & they actually greet you upon walking through the door. I absolutely love my purchased &...read full review

  • Apr 2024

    Stopped in yesterday to sell a used guitar, and was really impressed with the service and the staff. Jamie is pro and I wouldn't hesitate to do business with them buying, selling or anything. Great store. Can't thank you guys enough!

  • Jan 2024

    Went in to check out a guitar advertised online. Friendly staff member greeted me immediately and set me up with the guitar and an amp for tryout. Guitar was just as advertised and I bought it after 20 minutes of playing it in the store. Been trouble free ever since. A perfect experience. This was my first Ibanez guitar, and couldn't be happier with it

Hours

Monday: 11AM - 6PM
Tuesday: 11AM - 6PM
Wednesday: ClosedThursday: 11AM - 6PM
Friday: 11AM - 6PM
Saturday: 11AM - 5PM
Sunday: Closed

Tips

price range: average in-store shopping in-store pick-up accepts credit cards private lot parking bike parking

Location

5455 Webster Rd, Orchard Park

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