Both Courtney Leos and the NP CAROLYN GETCHELL were exceptional and professional. Both persistent to fix the issue after it was determined what it was. Issue was fixed in no time. Both were the most pleasant to deal with !!! They are both an asset to WELL NOW ONEIDA,NY!!!
About WellNow Urgent Care
WellNow Urgent Care in Oneida is open daily from 8:00 a.m. to 8:00 p.m. and provides quick care for non-life-threatening illnesses and injuries. The staff is described as great, polite, and professional. Patients praise the quality of care and specific treatment plans, noting that the staff is caring, competent, and takes the time to listen. Many patients appreciate the friendly and professional environment, especially when children are involved. For example, a granddaughter with an earache was treated promptly on a Sunday, and another patient received attentive care after their child was diagnosed with asthma. The staff, including providers like Lindsey, is highly recommended for their confidence-inspiring and excellent care. However, one patient mentioned that WellNow does not accept Blue Cross insurance and found the process for forwarding medical results to their doctor to be inconvenient.
Reviews
Even though they were short staffed the nurse and nurse practitioner did an excellent assessment. The nurse practitioner was extremely helpful and made me feel like she was taking everything I told her into account. There was no rush to diagnosis which under the circumstances was appropriate.
Providers were nice and thorough. But we checked in online ahead of time and it said we were first in line, and it still took almost 2 hours to have our visit. Also, don't use the free drinks provided there... The slushie machine hasn't been cleaned/refilled in 3 weeks per the receptionist, and I'm going to guess the Keurig hasn't been descaled and cleaned in even longer. Normally I wouldn't care but waiting made me really hungry.
Photos

Hours
Good to know
- accepts credit cards
Location
109 Genesee Street, Oneida, NY 13421
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.