About Reese-Marshall Oil Co

Reese-Marshall Oil Co. has been a provider for many years. The staff is generally friendly, helpful, and polite, treating customers like a neighbor. Delivery is usually reliable within a few days. However, some customers report recent issues with automatic delivery service and running out of fuel. While minor problems are cleared up immediately, there are concerns about declining customer service quality, with some feeling treated as an annoyance when scheduling a delivery.

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Reviews for Reese-Marshall Oil Co

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  • Jul 2024

    Have been a customer for many years and have never had any major complaints....and I've never run out of fuel, been low a few times but not out, until today. I've made two phone calls and the last one I was treated as if I was an annoyance and not a paying customer. All I wanted was to confirm I would be on the next delivery schedule. I was under the impression when I signed up for "automatic delivery" I wouldn't run out of fuel or have to hassle with bad customer service in getting a delivery. I do appreciate the many years of service but it seems your quality of customer service is declining rapidly.

  • Apr 2020

    I love the spring 20lb propane promotion!

Hours

Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed

Location

6254 County Rd 32, Norwich

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