Reviews for Roto-Rooter Plumbing & Water Cleanup
Write a reviewFrom Roto-Rooter Plumbing & Water Cleanup
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 4.8/5
Roto-Rooter Plumbing & Water Cleanup
1625 Buffalo Ave Suite 2B #1, Niagara Falls
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The representative, Carter, was very personable and knowledgeable. He answered all my questions. He even gave us the $100 senior citizen discount! I would not hesitate to call Carter again.
Was a crazy day for sure. The technician was a bit late. The price kept changing even tho I told him where the problem area was at. It seemed like he made more work for him self. I arrived home to find the clean out pipe still open, the downstairs bathroom water running for the last 3 + hours after he left... oh and he forgot his pipe wrench. The issue was rectified. We would still recommend roto rooter.
Tomm Page was sent to do followup service after the previous tech was unable to open our line. He was thoughtful and professional. He asked important questions, and double checked the problem before starting. It was revealed the problem was different than originally thought. This made a huge difference what work needed to be done, and exhausted smaller issues first. The team was very customer forward in trying to present the right solution. Thanks!