Ether Accounting & Tax

Apr 2024

I've used EG Tax for almost 20 years. I moved to Florida 13 years ago and would email my tax info to the corporate office. Usually they had one of 3 folks do my taxes. All 3 are gone now, retired. But I usually had very good service. This year I'm running late, and needed the extension, no problem. They said they'd get to my return as they caught up, again, no problem. But this past week, I've called and emailed numerous times just to get a status of my return and to ask who is doing my return. I've left many messages to just return my call and let me know. I have yet to get a return call or email. And yesterday was a tipping point for me. The receptionist stated she couldn't or wouldn't get a status for me and she couldn't access the system to find out. She stated no one who could access the system would talk to me to just give a status. And I will have to wait till next Wednesday for her manager to get back from time off to answer any questions. Basically I was told tough luck, nobody can or will help you. VERY RUDE. If and when my taxes get completed, will determine if this rating stays at 3 or goes down to lowest rating possible. EG Tax was wonderful for years and big on they weren't H&R Block. Looks like that attitude has changed and they've become what they tried to avoid. Very unprofessional. And all it would have taken is a simple 2 minute phone call to avoid this type of review.

Apr 2022

We get our taxes done there every year! We always see Maria and couldn't be happier with her and EG tax! We have had some questions off season and Maria is very responsive! Thank you Maria!

Mar 2022

Marianne Giancola did a great job on my taxes this year and last year. She answered all my questions very professionally. The fees were about one third of what I had been paying an accountant in previous years.