About Warby Parker Rockefeller Center
Warby Parker Rockefeller Center offers high-quality prescription glasses, sunglasses, progressives, and contact lenses, including their own brand, Scout. The location provides friendly advisors and top-notch optometrists who can help customers find the perfect pair. Reviews praise the exceptional service, with knowledgeable advisors taking the time to ensure customers have exactly what they need. The optometrists take a personalized approach to identify and address specific issues, providing personalized solutions and generous samples of preservative-free products. Overall, Warby Parker Rockefeller Center provides a friendly, informative, and personalized experience for customers seeking high-quality eye care and eyewear.
Updated review: after posting a 1-star review, I received a call from the store manager who is working to make things right. I appreciate her accountability and customer service.
Original review: I was convinced to get my reading RX in the lenses of my sunglasses. Now can’t use them. The prescription and the polarized lenses makes them unbearable. I went to the Rockefeller store to get the prescription lenses removed and to have them replaced with regular lenses. I was told simply replacing the lenses would cost $130 and the salesperson say it would be cheaper if I just bought a new pair for $95. That is so unbelievably callous, wasteful and ridiculous! I reached...read full review
The service at Warby Parker was truly exceptional. The doctor who performed my eye exam explained each part of the process clearly and gave me helpful options so I could make the best decision for myself. Camila guided me through every step, from the moment I walked in until the very end. She was incredibly kind, patient, and knowledgeable, making the entire experience smooth and enjoyable. I 100% recommend her! If you're planning to visit the store, don't hesitate to ask for Camila - she will make sure you're taken care of with top-notch service.
I always have a great experience at this location! From being greeted upon arrival to the exam to the selection of the glasses, everyone is super friendly and so good at what they do!