I highly recommend Vigo as a company. I had to make a warranty claim on a product that I had purchased years ago and their customer service was very responsive and had a replacement sent right away. Thanks, Daphne!
November 2025
I bought a VIGO popup stopper for the vanity sink. It only lasted 15 months before it quit working...used it twice a day BTW. But I contacted VIGO customer support, talked to Patricia, and since it was under a 5 year warranty, I was sent a new one within days for free. Assuming it was just a defective one, I'm giving a 4* rating. But obviously, if this one doesn't last at least 5 years, that rating would drop to a 1 or 2.
October 2025
Ron Marino provided outstanding customer service after contacting the company for an issue I had with a kitchen sink faucet. This company stands behind their warranty and I am very pleased with my experience. I highly recommend VIGO and will not hesitate to purchase their products in the future.
I highly recommend Vigo as a company. I had to make a warranty claim on a product that I had purchased years ago and their customer service was very responsive and had a replacement sent right away. Thanks, Daphne!
I bought a VIGO popup stopper for the vanity sink. It only lasted 15 months before it quit working...used it twice a day BTW. But I contacted VIGO customer support, talked to Patricia, and since it was under a 5 year warranty, I was sent a new one within days for free. Assuming it was just a defective one, I'm giving a 4* rating. But obviously, if this one doesn't last at least 5 years, that rating would drop to a 1 or 2.
Ron Marino provided outstanding customer service after contacting the company for an issue I had with a kitchen sink faucet. This company stands behind their warranty and I am very pleased with my experience. I highly recommend VIGO and will not hesitate to purchase their products in the future.