About VIGO
Reviews for VIGO
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Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: ClosedSunday: Closed
VIGO is a global leader in the design, manufacture, and distribution of Kitchen and Bathroom products. Based in New York City, VIGO's high-quality items are found in homes, hotels, and commercial spaces around the world. Customers appreciate the company's great quality and ease of installation, as well as its fast and professional customer service. The support team is responsive and helpful, quickly providing information and resolving issues. Recently, customers shared positive experiences with VIGO’s support, especially when needing help with product parts and manual instructions. For example, when a bathroom door was installed incorrectly, VIGO support promptly provided the model number and operation manual, making it easy for the customer to fix the issue without extra costs. Overall, VIGO is known for its reliable products and excellent customer support.
I highly recommend Vigo as a company. I had to make a warranty claim on a product that I had purchased years ago and their customer service was very responsive and had a replacement sent right away. Thanks, Daphne!
I bought a VIGO popup stopper for the vanity sink. It only lasted 15 months before it quit working...used it twice a day BTW. But I contacted VIGO customer support, talked to Patricia, and since it was under a 5 year warranty, I was sent a new one within days for free. Assuming it was just a defective one, I'm giving a 4* rating. But obviously, if this one doesn't last at least 5 years, that rating would drop to a 1 or 2.
Ron Marino provided outstanding customer service after contacting the company for an issue I had with a kitchen sink faucet. This company stands behind their warranty and I am very pleased with my experience. I highly recommend VIGO and will not hesitate to purchase their products in the future.