TIAA Financial Services

Oct 2023

Warning: Prepare for frustration because you won't get through to any human via the 800 number as the AI robot is not coded for ROLLOVER. Or ASSOCIATE. Online profile in portal inadquate and offers no way to email a question. Calls to customer service regarding steps to transfer accounts yields contradictory directions, involving 'new' forms and tax form as well, both agents refuse to upon my request, put into writing in email what steps are needed to transfer other financial institution. Shockingly casual reps answering questions with questions. So much for fiduciary responsibility , creepy to have retirement funds blocked by dismissive reps who seem altogether 'checked...read full review

Oct 2023

Each and every time I have found it necessary to contact TIAA, it has required 2-4 hours of my time to locate an individual able to communicate intelligently concerning my account. It is, and has always been, worse then bad!

Aug 2022

I refuse to do business with any company that forces their employees to get an experimental shot. So much information out there proving it has done more harm than good. Even foreign governments are admitting the adverse reactions are too high, yet some US companies are demanding employees risk their lives for what? A narrative. All the people vaccinated are sick with Covid. What's the banks disaster recovery plan with the information coming out now?? Thanks, I'll take my money elsewhere.