About TEKConn Services Inc.
TEKConn Services Inc. offers IT support and consulting services to small and medium-sized businesses in the New York City area. They specialize in providing affordable, fixed-fee solutions and boast a team of certified and experienced professionals. Their services encompass network design and implementation, managed IT support, and server and disaster recovery hosting. Clients have praised TEKConn for their exceptional service, quick response times, and dedication to resolving technical issues thoroughly. One satisfied customer highlighted their technician's willingness to stay onsite until all problems were fixed and their consistent support for employees. Another customer commended the company's efficient process for escalating issues and their commitment to minimizing inconvenience.
Carlos, provided us with exceptional and professional service. He stayed onsite until all of our technical issues were resolved. He is always willing to help any of our employees when we are having technical issues and won't stop until everything is resolved. Carlos provided us with 10/10 service.
Very helpful and if someone couldnt help any further they sent in a ticket for someone one who could assist. They fixed my computer when I clocked out for the day as to not inconvenience me. They also called back the next day and made sure everything was working smoothly. Great service!
I postpone their IT support several times because I was very busy with my daily tasks. They kept insisting on calling me back making sure I don't forget and i"m glad they did.