About Peng's Spa Upper West Side
Peng's Spa Upper West Side offers a unique and calming atmosphere, providing a holistic massage experience that focuses on relaxation and rejuvenation. The spa aims to make therapeutic services more affordable while maintaining a high level of service. The massage itself is highly praised, with customers raving about the skill of the therapists. However, some customers have experienced issues with the spa's management and organization, including forgotten appointments, loud conversations between staff and customers, and discomfort due to open doors. Despite these issues, customers have reported that the massage itself is amazing and worth returning for, especially during less busy times.
Find James! Hands down, the BEST! I came in truly worn down and exhausted, and left REFRESHED AND RESTORED.
As the soft music played and the gentle hum of the water fountain flowed in the background, it was a timeless experience.
The care and attention devoted to melt away the lingering tensions and pressures were remarkable.
Also, the time spent and amount paid was WORTH IT!
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Peng's Spa on the Upper West Side is my new favorite spot for relaxation. The therapists are skilled, and they really know how to work out the knots. The ambiance is soothing, and I left feeling completely renewed. This is definitely the place to go for a quality massage!
The massage itself is very nice, but the structure of the place is a little weird. The massage rooms and the front desk are in different rooms that are connected only by walking outside. The massage area is small for a much taller individual, but it does have a different atmosphere that preps you for a nice massage.They didn't remember that I had called the day before and made an appointment, which would be inconvenient during high peak times, but I was the first one there, so I was helped out quickly.