About Squarespace
Reviews for Squarespace
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Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
Monday: 9AM - 6PM
Tuesday: 9AM - 6PM
Wednesday: 9AM - 6PM
Thursday: 9AM - 6PM
Friday: 9AM - 6PM
Saturday: ClosedSunday: Closed
you have a panel that gives constant errors that we cannot even change the dns of our domains. although we have repeatedly created a support request, there has not even been a return. you provide very poor service. we cannot even do a very simple operation such as changing domain dns information because it constantly gives errors and says contact support on your panel. we open a support request but there is no one interested.
After 6 weeks of email support I now have/had domains being hosted at Squarespace I can't recover. BEWARE of this company! The transfer from Google Domains to Squarespace has cost me clients, days worth of time moving client domains and dealing with the worst support in the industry, and MONEY. I have spent 6 weeks with their horrible email support that never resolves anything. No chat, no phone support, and when you call the corporate offices in NYC the answering machine tells you go to the website and hangs up. If you are in the webservice business stay away from Squarespace.
Response to owner: Thank for the helpful response:-/ If you were sorry and wanted...read full review
after they took over Google domains, they deleted my domain, a week or two after I had PAID for it. Since then, they’ve restored it, but they’ve been fighting with me back-and-forth over the course of the last month or so to get the domain up and functioning properly again.
I wish I could give them less than one star, and warn people about the things that they do before they go to spend money on square space, but this is the best I can do.