About Silk Rug Experts
Reviews for Silk Rug Experts
Write a reviewHours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Silk Rug Experts is a New York-based company that has been providing exceptional rug services since 2005. They specialize in rug cleaning, repair, and color restoration, using non-toxic, organic products to ensure rugs have a lasting future. Customers appreciate the company's commitment to quality, with many highlighting the skill and professionalism of the team. Reviews mention outstanding results and meticulous attention to detail, making it difficult to spot repairs. The company offers convenient services such as free pick-ups and deliveries, and their friendly staff ensures a smooth experience. Since 2018, Silk Rug Experts has built a strong reputation and loyal customer base through realistic pricing and a focus on customer satisfaction. Their team carefully handles delicate items, including silk Oriental rugs, with gentle movements and expert techniques. Customers have seen remarkable transformations, from refreshed colors and silk shimmer to soft, clean textures, all while ensuring their rugs are treated with the utmost care.
Their Moroccan rug cleaning service exceeded my expectations. My wool rug had a strong odor, and after cleaning, it came back fresh and soft. The whole process was smooth from pickup to delivery.
We hired them for wool, viscose rug cleaning, and antique rug cleaning. They were punctual for the free estimate, inspected each rug closely, and gave a clear breakdown of the cleaning steps. Once we gave the go-ahead, they handled everything with care. The rugs returned after 7 days, vibrant and fresh. They placed them down exactly where they were. Great experience!
The Oriental rug in our reading nook was showing years of neglect, and I didn’t want to risk ruining it with DIY cleaning. I scheduled a free estimate and appreciated the honest pricing and expert advice. They picked it up, cleaned it off-site, and returned it nine days later. It looked absolutely refreshed, and the hand-knotted details were so clear again. They helped unroll and adjust it back under the bookshelves without any issue. I’m thrilled with the results.