About Silk Rug Experts
Reviews for Silk Rug Experts
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Silk Rug Experts is a New York-based company that has been providing exceptional rug services since 2005. They specialize in rug cleaning, repair, and color restoration, using non-toxic, organic products to ensure rugs have a lasting future. Customers appreciate the company's commitment to quality, with many highlighting the skill and professionalism of the team. Reviews mention outstanding results and meticulous attention to detail, making it difficult to spot repairs. The company offers convenient services such as free pick-ups and deliveries, and their friendly staff ensures a smooth experience. Since 2018, Silk Rug Experts has built a strong reputation and loyal customer base through realistic pricing and a focus on customer satisfaction. Their team carefully handles delicate items, including silk Oriental rugs, with gentle movements and expert techniques. Customers have seen remarkable transformations, from refreshed colors and silk shimmer to soft, clean textures, all while ensuring their rugs are treated with the utmost care.
The Oriental rug in our reading nook was showing years of neglect, and I didn’t want to risk ruining it with DIY cleaning. I scheduled a free estimate and appreciated the honest pricing and expert advice. They picked it up, cleaned it off-site, and returned it nine days later. It looked absolutely refreshed, and the hand-knotted details were so clear again. They helped unroll and adjust it back under the bookshelves without any issue. I’m thrilled with the results.
I had been hesitant to get our silk Oriental rug cleaned because of how delicate it is, but I’m so glad I finally did. The team came out for a free price estimate, answered every question I had, and made sure I understood their entire rug cleaning process. They gently moved our dining table and chairs, rolled the rug with great care, and took it to their factory. When it came back nine days later, it was like seeing it for the first time again. The silk shimmered in the light, and the colors had so much depth.
After winter, our Pakistani wool rug near the entryway was full of salt stains and dirt. We scheduled a free quote, and the technician who visited explained how foot traffic affects the longevity of hand-knotted pieces. They took the rug, deep-cleaned it at their facility, and brought it back smelling fresh and feeling soft again. I couldn’t believe how different it looked.