Root Tech Sewer & Drain Liners has received positive feedback for its reliable plumbing services. Technicians like Ian and Brett have shown exceptional dedication, arriving promptly even during late hours to address urgent issues like clogged toilets and rusty water mains. Customers appreciate the thorough explanations provided before starting work, as well as the clear communication throughout the process. The team takes care to maintain a clean work environment, using blankets to protect the home while efficiently completing tasks within estimated timeframes. Their commitment to quality service is evident, with one customer noting a significant improvement in comfort and noise levels after plumbing updates. Overall, Root Tech Sewer & Drain Liners is recognized for its fast, effective solutions and excellent customer service, making it a recommended choice for plumbing needs in New York.
Ian and Brett came out to my home in New York to replace both my kitchen and bathroom faucets, and they also installed new angle valve stops. They were friendly, professional, and made sure to leave everything neat and clean when the job was finished. I highly recommend this plumbing company for their great work and attention to detail. Another time, Ian replaced my toilet flange, which had been causing problems because it was installed incorrectly by a previous plumber from a different company. He also put in a new angle stop and carefully reset the toilet. Ian was very knowledgeable and efficient, and made sure everything was working perfectly before he left. I really...read full review
ian (1069) and brett (5408) from frank & sons plumbing arrived promptly in new york. they carried out a perfect plumbing project with great efficiency, and even made sure to document the entire process with photos. this was particularly beneficial as i had to apply for a waiver for an underground leak. besides their primary task, they also inspected some other plumbing concerns i had around the house. their advice was very reliable and practical. i would absolutely hire their services again in the future!
Ian was incredibly kind and understanding, showing empathy towards our stress about the leak and its repair. He did an excellent job in determining the least invasive approach to fix the issue. While it's easy to feel upset about the cost, the service Ian provided at Frank & Sons Plumbing was truly exceptional! This happened in New York.