Radiology Medical Arts is a clinic with friendly and helpful staff. Patients generally report positive interactions and praise the professionalism of doctors like Dr. Belok and Dr. J. Kramer. The clinic offers a range of services including neurology and pain management. While some appreciate the cleanliness of the facilities, others have raised concerns about billing practices and long wait times. Patients suggest improvements to the waiting area for senior citizens and greater transparency in billing explanations.
I have been seen at this facility three times over the past few weeks. While the front desk registration and check-out processes are always quick, easy, and painless, my overall experience with patient care has been mixed due to inconsistencies in staff communication and professionalism.
Visit 1 (MRI with Contrast): The technician who prepped me for my contrast injection was rushed, rude, and unapproachable, leaving me feeling very uncomfortable. Fortunately, the actual MRI technician was fantastic. She was warm, explained the procedure thoroughly, and offered me music options to help manage my anxiety during the scan.
Visit 2 (MRV): The technician provided no preparation… read full review
Sep 2024
5.0★★★★★
When I first arrived at the clinic I was favorably impressed by the good receptions by the staff. They carefully explained the services provided ,seeming happy to help. They are knowledgeable and they remained helpful throughout. Dr Belok is highly experienced neurologist. He knows his field in and out and he has a good heart.
Oct 2023
3.0★★★☆☆
Don't trust your billing methods, you say deductible but when I check medicare shows deductible was already met? Billing explanation is lacking so I don't know what's going on? Cutting off payment source, in the future send me details! Wait times are also to long, get better seating for senior citizens if they are to wait 30 minutes pass the schedule appointments. Your office doesn't inspire confidence. Will probably start looking for better service elsewhere.
