POP MART is a store that offers a variety of collectible figures and plush toys. The store tends to be crowded, making it hard to browse for long, especially with tourists around. The selection is somewhat limited, and the store could benefit from more space and more items, possibly by increasing vertical space. Customers often find it inconvenient that bags are not provided for all purchases, requiring them to buy or bring their own. Shopping through the app is easy, though some items like Labubu plushes may not meet expectations in appearance. The store recently reopened as a new location but was out of stock on some new items, such as Labubu vinyl plush blind boxes and certain online-exclusive products. Service is generally adequate, but the overall shopping experience can be affected by store size and stock availability.
The store is okay, but the selection is pretty standard and nothing too special. Don’t expect to find a lot of rare pieces here. The store is quite small. If you’re comparing it to LA, the selection in LA is definitely better, although it’s not amazing there either
Such a fun place with a great selection of blind box collectibles and other toys! There were so many cute and interesting things to choose from, making it hard to leave without getting something. The staff were also friendly and helpful. There were A LOT of people inside, but somehow we still made it out alive! Definitely worth checking out, especially if you’re a fan of collectibles and toys.
Melina was super, super nice! She was helping me look for Remy from the new Pixie x DIMOO series and was so patient the whole time. She’s really professional. She made the whole experience a lot more fun and enjoyable.
Thank you, Melina! Ur the bestt! I really appreciate all your help. 😝🫶🏼
185 Greenwich Street, New York, NY 10007
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