Update: they are sending me a new bottle. Hoping for a better outcome.
Hair texturizing spray is expensive and the nozzle is cheaply made. So, basically you pay a lot to get a product that doesn’t work and then they don’t want to take it back. They won’t just tell you to put it in a package and ship it back to them at no charge. They want photographs videos and then they still want to argue. I will never buy their products again. Worst customer service ever.
Jan 2025
Update: they are sending me a new bottle. Hoping for a better outcome.
Hair texturizing spray is expensive and the nozzle is cheaply made. So, basically you pay a lot to get a product that doesn’t work and then they don’t want to take it back. They won’t just tell you to put it in a package and ship it back to them at no charge. They want photographs videos and then they still want to argue. I will never buy their products again. Worst customer service ever.
Oct 2016
dear sir/madam： I find there's a consumption of $260 yesterday in your salon. But it's not payed by myself. Because i was sleep at home in shanghai china. have you got the password and check the signature befor charge the money？ I've reported to the bank and police. you can verifi with the bank. i hope you to refund my money please. if you have any question， email to me please. my email adress ：[email protected]. keep in touch. best regaurd！ yuanyuan from shanghai china.
Update: they are sending me a new bottle. Hoping for a better outcome.
Hair texturizing spray is expensive and the nozzle is cheaply made. So, basically you pay a lot to get a product that doesn’t work and then they don’t want to take it back. They won’t just tell you to put it in a package and ship it back to them at no charge. They want photographs videos and then they still want to argue. I will never buy their products again. Worst customer service ever.
Update: they are sending me a new bottle. Hoping for a better outcome.
Hair texturizing spray is expensive and the nozzle is cheaply made. So, basically you pay a lot to get a product that doesn’t work and then they don’t want to take it back. They won’t just tell you to put it in a package and ship it back to them at no charge. They want photographs videos and then they still want to argue. I will never buy their products again. Worst customer service ever.
dear sir/madam： I find there's a consumption of $260 yesterday in your salon. But it's not payed by myself. Because i was sleep at home in shanghai china. have you got the password and check the signature befor charge the money？ I've reported to the bank and police. you can verifi with the bank. i hope you to refund my money please. if you have any question， email to me please. my email adress ：[email protected]. keep in touch. best regaurd！ yuanyuan from shanghai china.