NY Bella Nail & Spa

Jul 2024

The last time I came was great; fast, hygienic. Today was annoying because the estimate of wait time isn't really accurate; if it's 15 min say that , if it's 30 min say that--so that the customer can make an informed decision ; or can go do an errand and come back. I realize it's hard to know for sure by 5 min is diff from 15 is diff from 30. Also, no acknowledgment when I walked in (I'm brown), 2 white women walk in after ...immediately acknowledged.

Feb 2024

Know before you go—basic components of mani/pedis have an upcharge here. When I went to the polish wall, they pointed to several sections of polish that were an extra dollar amount—starting at $4 and going up to about $9. It seemed that anything I picked would add to my tab. My Zoya color that I picked incurred an extra $4, and I’m not sure why—not gel; Zoya is fairly standard too. The pedicure felt like a scam. A pedicure is supposed to remove calluses at a basic level. She pointed to a sign that showed a $12 upcharge for a callous treatment. I declined this, saying that the standard pedi would be fine. She didn’t file my feet for more than 5 seconds. A quick...read full review

Aug 2023

Not a good experience. Too rushed and sloppy; had to keep pointing out issues with the mani and pedi, and was hurt with the cuticle cutter. The worst part is that they try to push you to buy extras, over and over again… It’s really annoying. And at the end they force you to pay a 20% tip (which I usually leave anyway, but the fact that they insist on it after poor service is shameful). Not going back.Services: Pedicure