About New York Carpet
Reviews for New York Carpet
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
New York Carpet specializes in the cleaning and restoration of carpets and rugs, offering services that include convenient home pick-ups. Each carpet or rug is evaluated by an expert who creates a customized action plan for cleaning based on its specific needs. The company emphasizes customer satisfaction by providing optimal delivery schedules to respect clients' time. Reviews highlight the exceptional service for Moroccan and Oriental rugs, with clients praising the care taken during the cleaning process. Customers have noted the team's professionalism, punctuality, and attention to detail, especially in preserving delicate materials and intricate patterns. The meticulous cleaning methods, such as hand-washing and careful repairs, ensure that rugs are returned looking stunning and refreshed. New York Carpet is highly recommended for anyone seeking reliable and high-quality rug cleaning and restoration services. For a free estimate, customers are encouraged to reach out and experience the service for themselves.
What I liked most about this service is that nothing felt rushed or careless. From pickup to delivery, everything was handled professionally. The rug had uneven wear and a dull appearance before cleaning, but after it came back from their facility, the colors were more balanced and the surface felt smoother. There was no chemical smell or residue, which I really appreciated. It looks like the rug was properly washed, dried, and finished the right way. I feel comfortable trusting them again in the future.
The antique rug cleaning they did for me was exceptional. My rug is a mix of silk and wool, hand knotted and very delicate, so I was relieved when they handled the entire process with care. They picked it up from my home, treated it at the factory with their modern machinery, and returned it looking refreshed without altering any of the original woven detailing. The softness, vibrancy, and clean smell were just perfect. Their service truly brought new life into an old piece.
I just found out that this store closed five days ago. The reason it closed is because the landlord wants to "redevelop" the building (the adjacent Bed, Bath & Beyond store had closed in early 2023 and that space is still vacant). We'd last visited this store several weeks ago and it looked beautiful, plus the personnel were again really wonderful; incredibly helpful and friendly. On the bright side, B&N is trying to find a new site in Tribeca.