Reviews for Nemo Tile & Stone
Write a reviewFrom Nemo Tile & Stone
Hours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 7PM
Friday: 9AM - 5PM
Saturday: 11AM - 4PM
Sunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.4/5Nemo Tile & Stone
48 E 21st St #2, New York
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The tile selection and customer service is amazing. They have a wide variety of product and the ordering process is seamless. I had a small issue with delivery, nothing to do with them it was the transport company , and their customer service at Nemo immediately responded and took care of everything. I highly recommend this company!!! Thank you to Michelle Cuttino for being an amazing customer support person. She went above and beyond to assist me and that is rare these days.
I did not, in fact, take my business elsewhere. No one else had tile with the exact colors that were represented in Nemo's (Bond/Opal, if you are wondering), and nothing similar really lit up the client (or the bathroom) the way these tiles did. So, I sent more emails and made more calls, and once I was able to talk to the right person, we were able to get what we needed, and this rep was actually very helpful and pleasant to deal with, as was her assistant who helped us with the paperwork. We paid a lot more in freight than we would have with a similar but less exciting- looking tile, because Nemo isn't represented locally by any dealers, and it had to be shipped from across the country. However, the total cost was not terribly out of hand, as the base price of the tile was fairly reasonable. The order arrived without issues and looks really gorgeous installed, and the client has no regrets about her choice to go with this one. Worth the effort, in the end.
Have used Nemo for multiple tile projects (bathroom, kitchen, flooring). Their products are top notch, the price is always competitive, and their service is excellent. They have everything from basic porcelain to custom stone tiles. Most recently, Karen Camargo has gone above and beyond to help make my current project a success. Highly recommended.