About Mount Sinai Doctors - West 59th Street
Mount Sinai Doctors - West 59th Street is a well-maintained and safe medical facility that provides quality care across various services. Patients often highlight the professionalism, friendliness, and helpfulness of the staff. Vanessa and Lynette, who assist visitors at the reception, are praised for their detailed explanations, professionalism, and teamwork. Nurses like Chantel, Nurse Nolan, and Nurse Michelle Loretta are recognized for making patients comfortable and providing attentive care, even during vulnerable moments. The medical staff, including doctors like Dr. Goel, take the time to address all concerns, explain options thoroughly, and ensure patients feel understood and supported. The hospital handles urgent cases efficiently, with patients noting quick access to treatment despite occasional long wait times, which are often due to high demand. Patients appreciate the overall cleanliness and safety of the facility. Despite some construction, the hospital continues to deliver top-quality diagnosis, surgery, and aftercare, including successful treatments for serious conditions such as open-heart surgery and breast cancer. Overall, Mount Sinai West 59th Street is seen as a place where patients receive attentive, respectful, and professional healthcare.
The building is run down and the restroom is filthy. Tiles falling off walls, faucets not working, and no soap in the dispenser. Insect/ pest glue traps everywhere. And the emergency exit/ stairwell is blocked, not allowing you to exit the building in an emergency. Shocking that a hospital in NYC would be in such disrepair.
Upon visiting the hospital, we were greeted by Vanessa and Lynette. They were very extreemly friendly, professional and informative. Vanessa explained everything we needed in detailed. She was very helpful discussing our medical insurance with us. She went above on beyond helping us. They both were alert to everything and everyone that entered the area. Lynette answered every question while Vanessa stepped away. They worked great as a team. Chantel the nurse was super friendly, she made my mom very comfortable and the process was very smooth. Doctor Goel, took the time to address all our concerns, she gave us every options and allowed us to choose the option we felt...read full review
I came here because I had food poisoning and they treated the systems really well though the waiting time was 5 hours even though I went in right always and got seen right away.i just had to see if the medicine would work and it did after the second dose and fluids.