About Manhattan Orthopedics
Manhattan Orthopedics provides orthopedic care for various conditions, including hip and knee issues, back pain, and ankle injuries. Patients commend the doctors for their expertise, especially Dr. Guillermo Duarte, who is known for his caring nature and excellent bedside manner. They appreciate the personalized attention and the willingness to answer all questions while exploring non-surgical options before considering surgery. The office staff is recognized for their efficiency and helpfulness, making it easy to get appointments with minimal wait times. The office features modern amenities, including an on-site X-ray service operated by a friendly professional. Patients also value the support they receive, such as assistance with necessary documentation for work and gym memberships. Overall, Manhattan Orthopedics continues to be a trusted place for orthopedic care.
The doctors, and Physical therapist and venue itself is great. But they desperately need more people working at reception to check people in and deal with payment, scheduling, questions etc. some times of day are better than others but often there is only one person working the front desk and it could lead to a frustrating bottleneck leading to long wait times of like 15-20 mins or more just to check in. 5 stars if they hire more front desk staff
Great experience! Check in lady was really really helpful and kind !!!!!
Adrianne demonstrates a level of supervisory leadership characterized by precision, authority, and disciplined operational oversight that is exceptional within healthcare administration. As a disabled patient, navigating complex diagnostic processes is inherently challenging, particularly when compounded by inconsistent communication and procedural breakdowns.
This administrative breakdown reached a critical juncture when my MRI was placed at risk due to a failure in No-Fault insurance clearance. Confronted with conflicting directives from the radiology team and insufficiently detailed clinical documentation, I experienced significant procedural uncertainty. Adrianne...read full review