JULIETTE

Juliette is a business that focuses on fashion, lifestyle, and technology, recognizing how important clothes are for expressing identity. They provide a convenient laundry service with easy pickup, cleaning, and delivery. As a fashion designer, Juliette is trusted to handle delicate fabrics like silk and velvet, as well as down pillows. They also accept special requests, such as customers using their own soap. The service is known for its quick turnaround, reliable and consistent quality, and responsive customer support through text. Recently, customers praised the convenience and efficiency of same-day pickup and next-day delivery, with staff carrying heavy laundry inside. The cleaning and folding are highly appreciated. One customer had wedding dress alteration and dry cleaning done before NYE, with Alba the seamstress ensuring a perfect fit and calling to confirm. Ben at the counter arranged a rush order and extra care instructions, showing genuine care and friendliness. Customers also mentioned that Juliette’s customer service goes above expectations, even checking after the service to ensure satisfaction. The staff's responsiveness, ease of scheduling, and updates during pickup and delivery are highly valued. Overall, Juliette remains a highly regarded laundry and dry cleaning service in New York City, valued for its fast, reliable, and caring approach.