Forward

Forward is a modern healthcare service that prioritizes patient-provider relationships by minimizing the influence of insurance companies. Customers appreciate the responsive communication, with quick replies to messages and minimal wait times at their spacious facilities. Doctors are noted for their excellent bedside manner, taking the time to explain everything clearly. The service is particularly beneficial for busy professionals, providing support with insurance and Flexible Spending Account rules. However, there are suggestions for improvement in their chat communication on the app, specifically the ability to handle multiple messages simultaneously. Overall, Forward offers a welcoming environment with quality care.