Bluemercury is a business that provides a positive shopping experience for its customers. The staff, including Brett, Marion, and others, are described as attentive, knowledgeable, and friendly, offering personalized assistance and recommendations. While one customer had a less than ideal experience, the overall reviews suggest Bluemercury as a reliable and customer-focused establishment.
I had the most peaceful shopping experience yesterday afternoon. The staff were stocking and methodically busy, so I was able to shop for a lipstick and an RMS item without being asked if I needed help, or having a sale sign read to me (that’s my least favorite). It was awesome and I will be back many times for this reason.
Update: Shout-out to the staff member who was working when I originally visited, who just now asked “are you ok?” 🤣🤣🤣 She knew I like to shop in peace, because I mentioned it, and a brand rep was showing me something. As a rule, I do not enjoy brand reps. They’ll hear you say you’re looking for something and then try to sell you… read full review
Apr 2026
5.0★★★★★
Amazing! Kate helped me. She was so patient, and spent a lot of time picking out the exact colors. I personally have a hard time choosing makeup, and I’m so happy with what I got.
Jul 2025
5.0★★★★★
Jeannie was amazing! She is a true expert and had good advice for my skin concerns. I was struggling with congested skin and she exactly what to suggest to me. She also showed me some makeup techniques that were really helpful.
