About Hand & Stone Massage and Facial Spa
Hand & Stone Massage and Facial Spa in New City, NY offers a serene environment for relaxation and pampering. They provide a variety of massage and facial services, along with hair removal options. The spa prides itself on its professional staff and commitment to customer satisfaction. Customers often mention that the staff are welcoming, friendly, and very professional, making each visit a pleasant experience. The spa offers memberships, affordable rates, and deals to make their services accessible, with options to purchase gift cards for friends and family. The ambiance is beautifully designed, creating a peaceful oasis of calm and relaxation. Customers have shared that the therapists are top-of-the-line and very understandable, with Ana being particularly excellent during a Swedish massage. Some reviews mention that the spa is not expensive and worth every penny, especially for those who sign up for memberships to receive better pricing. Hand & Stone is open seven days a week with extended hours to accommodate customers' schedules. Walk-ins are welcome, or appointments can be made in advance. While some customers have reported excellent experiences with specific therapists, others have encountered occasional issues with appointments or services. However, the management team is responsive and works to resolve any concerns promptly.
I have been going to Hand and Stone in New City NY for at least 2 years and probably even longer. I go every month for a massage and look forward to my next appointment. I have used a few different massage therapists and all have been very good. I have currently been using Dercis and she is excellent. I know I have been seeing her for at least 18 months.
I get a facial and massage from here and absolutely love both of my ladies. I always feel rejuvenated when I leave. I had an issue once which I brought up to the manager who was extremely reasonable and easy to talk to. However, one gripe I do have is their facial upcharges don't really make sense and are way too expensive. Therefore, I refuse to do any add ons. Overall, I would recommend this hand and stone to everyone!
I had such an amazing experience getting this facial. The atmosphere was relaxing, clean, and welcoming from the moment I walked in. The staff was professional, kind, and made me feel comfortable the entire time. Definitely a five-star experience, and I would highly recommend it to anyone looking for a relaxing self-care treatment.