About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reliable plumbing service in Nanuet, NY, offering 24-hour emergency services. They specialize in drain cleaning and sewer cleaning, addressing issues such as clogged toilets, slow drains, and burst pipes. The company also provides water damage restoration services, including cleanup for flooded basements. Customers frequently praise the company's plumbers for their knowledge, efficiency, and friendly service. Recently, customers highlighted the excellent service provided by Ernesto, who arrived within 30 minutes and was courteous and knowledgeable. Ernesto worked diligently to unclog drains, ensuring customer satisfaction. Roto-Rooter can handle a variety of plumbing problems, including sump pump repair, faucet repair and replacement, garbage disposal issues, water heater problems, and bathtub and shower repairs. Customers have also noted the professionalism and empathy of the plumbers, who explain the issues and work in a clean and efficient manner. Moises, in particular, was praised for his knowledge and step-by-step explanations when locating and addressing a damaged pipe.
This was my first experience with a broken water heater. I called Roto-Rooter yesterday and I explained that it was leaking and they sent over a technician right away. His name is Ernesto and he explained that I needed a full replacement and suggested the Bradford White model because it has better insulation and it also comes with a 6-year manufacturer's warranty. Ernesto's brother Miguel came first thing this morning and drained the old tank while Ernesto was picking up the new water heater. These two men were extremely professional and courteous and were very happy to answer all of my questions. Ernesto and Miguel we're such a blessing for me. I was extremely stressed...read full review
We had ernesto show up to fix our plumbing problem.
Within a minute of meeting him, I knew he was the right guy for the job.
Totally professional.
He didn't have the spend a long time here to figure out what was going on.
Would highly recommend him.
I called them with an emergency. They were quick, professional and were always available for any questions I had. Michael ans the staff were great and I appreciate all their help in this unfortunate event in my home.