About Optum Urgent Care - Mount Kisco
Optum Urgent Care is part of a nationwide network of dedicated physicians and care teams. As part of CareMount Medical, they serve patients throughout New York City and surrounding counties. Patients often praise the clinic's compassionate medical professionals, who provide kind and respectful care. The front desk staff, noted for their exceptional kindness and efficiency, create a welcoming atmosphere. The clinic uses the latest medical information and technology, allowing doctors to focus more on patients, which improves care and outcomes. Many patients have found their experiences calming, even if they usually feel nervous about visiting doctors. The convenience of the portal for communication and the smooth transition of care when needed are appreciated by patients. Overall, Optum Urgent Care offers a positive and pleasant experience, providing good service and professional attention from knowledgeable doctors.
I am not sure why all the negative reviews. My family and I have been here on several occasions. I have two young kids. We have experienced prompt, kind and knowledgeable service. Each time diagnosed accurately and offering fast relief. I appreciate the reception, nurses and the doctors for their care. I really like the option of being able to make appointments that are honored timely. Only improvement can be an upgrade to the facilities.
Have always had an awesome experience when I've been in for random, acute things - ear infections, upper respiratory stuff, etc. I was most recently in for my ankle. Had met with the nurse, doctor, got an X-ray and initial result in under and hour. Had the final report from radiology by the time I was home. Staff are great, the place is super efficient, convenient location in Kisco with good hours.
Very good experience at Urgent Care in Mount Kisco for UTI infection. Easy to get appointment. Very good follow-up with nurses via email questions via portal and phone call questions.