From Carpenter & Smith
Carpenter & Smith is a full-service oil dealer serving well over 4,000 customers within a radius of approximately 12 miles from our main office in Monroe, NY. Our service offerings include heating, cooling, equipment sale & repair of all major brands, generators and so much more all backed by 24/7 professional service – in any weather. We also operate our own oil storage facility, located in Monroe, to ensure a reliable supply of heating fuels at all times. Carpenter & Smith has a considerable investment in facilities to assure prompt and reliable service, not just the first time you call but for as long as you do business with us. Carpenter & Smith is your single source solution for all your home service needs.
Google: 3.9/5 
Facebook: 5/5 
BBB: A+
Carpenter & Smith offers quality service with friendly and knowledgeable staff who work hard to resolve issues. They respond quickly, with technicians available even on short notice. Customers appreciate their easy communication and smooth handling of account closures. Their excellent service can be lifesaving in emergency situations. Recent reviews highlight the professionalism of technicians like Ahmet, Chris, and Travis, who are dedicated and thorough. The team recently installed a new oil tank with careful attention, working efficiently and keeping customers informed throughout the process. Jim Faughnan, a highly skilled and clean professional, demonstrates the company's strong expertise in antiquated boilers. The team also performed a thorough A/C system tune-up, providing helpful feedback and identifying a potentially serious electrical issue outside the house. Their professionalism and friendliness were consistently noted. One customer praised Ahmet for waiting to install a part so their AC could work before a heat wave, showing their dedication to fast and reliable service.