About Carpenter & Smith
Carpenter & Smith offers quality service with friendly and knowledgeable staff who work hard to resolve issues. They respond quickly, with technicians available even on short notice. Customers appreciate their easy communication and smooth handling of account closures. Their excellent service can be lifesaving in emergency situations. Recent reviews highlight the professionalism of technicians like Ahmet, Chris, and Travis, who are dedicated and thorough. The team recently installed a new oil tank with careful attention, working efficiently and keeping customers informed throughout the process. Jim Faughnan, a highly skilled and clean professional, demonstrates the company's strong expertise in antiquated boilers. The team also performed a thorough A/C system tune-up, providing helpful feedback and identifying a potentially serious electrical issue outside the house. Their professionalism and friendliness were consistently noted. One customer praised Ahmet for waiting to install a part so their AC could work before a heat wave, showing their dedication to fast and reliable service.
Thanks to Ahmet (#703), Chris (#709), and Travis (#688) for doing a terrific job in installing our new oil tank. They were professional, courteous, and knowledgeable. We replaced two old oil tanks with one large one -- they were careful in getting it off the truck and into the basement. They kept me in the loop and worked efficiently to get the job done. Quality work and a smooth experience. Would go with Carpenter & Smith again.
Jim and Chris were very thorough tuning up our A/C system. They provided helpful feedback and pointed out an unrelated, potentially serious electrical issue that they observed outside the house. They were very friendly and professional throughout. Thank you!
I had Jim and Adoniz service my heating system today….They were very professional and answered all my questions and completely cleaned the area before they left and made sure I was satisfied.I am very happy with Carpenter and Smith,who we have had service our system for 36 years..