About Orange County Pools & Spas
Orange County Pools & Spas has been the leading provider of backyard recreation solutions for over 50 years. As a family-owned and operated business since 1969, they take pride in offering premier brands, products, and innovative solutions to customers in Orange County, Dutchess County, Putnam County, and the surrounding areas. The knowledgeable and dedicated staff at Orange County Pools & Spas are renowned for their excellent service and expertise in pools, hot tubs, swim spas, home courts, supplies, and chemicals. Customers have consistently praised the family-owned business for its great service, helpful guidance, and exceptional customer support, particularly from the extraordinary service department. Whether upgrading a spa or making a new purchase, the team at Orange County Pools & Spas ensures a seamless and enjoyable experience for their clients. Recently, the team has been highly praised for their quick and excellent response, with staff like Dan L treating customers like close family friends. Customers have expressed their gratitude for the thorough assistance in choosing hot tubs, such as the Wellis Kilimanjaro, and for the detailed explanations of models, delivery, and maintenance. The delivery process is smooth, and staff often go above and beyond, offering tutorials and support even after installation. Many customers highly recommend visiting the Mohegan Lake location to speak with knowledgeable staff like Dan, especially for those considering purchasing a hot tub, regardless of budget. The consistent top-quality service and friendly guidance make Orange County Pools & Spas a trusted choice for backyard recreation needs.
Every interaction with this team is top top notch. The service team is excellent and quick responding. Dan L treats his customers like a close family friend. Cannot recommend this place enough!
We are incredibly grateful to have chosen Orange County Pools & Spas for our new Wellis Kilimanjaro hot tub. The entire experience has been exceptional! Dan took the time to thoroughly review all the available model options and price points, as well as explain the delivery process in detail. The delivery itself went off without a hitch, and Dan even went above and beyond by visiting us on his own time to provide a comprehensive tutorial on operating and maintaining the hot tub. This level of customer service is truly unmatched by other dealers. My family and I wholeheartedly recommend that anyone in the market for a hot tub, regardless of budget, visit the Mohegan Lake...read full review
Great experience. We were referred to Dan from prior customer and couldn’t be happier with the level of service from explaining the differences in the different hot tub products in the showroom to clearly identifying the costs to even helping us post delivery to make sure we understood all the technology and maintenance steps to follow. Thank you Orange County and thank you Dan for the top quality service!