About 20/20 Eye Care
20/20 Eye Care provides exceptional service with a friendly and welcoming staff. Dr. Napolitano is reassuring and knowledgeable, taking the time to explain diagnoses and treatment options. Patients feel at ease due to the staff's kindness and professionalism. The office is praised for its caring atmosphere, making even nervous patients feel comfortable. Many families have been loyal patients for over a decade, showcasing the practice's commitment to patient care. The team is dedicated to providing top-notch service, going above and beyond to meet patients' needs. Recent reviews highlight the efficient and professional experience, with staff being friendly, helpful, and courteous. Although there were some minor issues with the outer office staff, Dr. Napolitano is consistently praised for her attentive care. She listens to concerns and addresses them appropriately, ensuring that patients feel supported throughout their visit.
We called to make an appointment and was given one for 1 pm the upcoming Saturday at 1 pm. We were called by the office that a 930 spot had opened up—👍🏼 I tool it!
Arrived at 9:20 and unfortunately we DID NOT fill out the form that WAS sent- our fault.. The staff Monique was very helpful in accommodating us . The insurance was verified
We filled the forms , but within 10 minutes we were seen!!!
I enquired if i can be seen as well and monique said she will check also
This practice is a great option for a professional / clean / efficient experience.
The staff is friendly, helpful, and courteous . This is a practice that i would recommend.
Dr....read full review
Very satisfied with Dr. Napolitano. Not as much with outer office staff. She was helpful choosing glasses and options but very slow entering the order on the computer. Their system was giving her issues and it took as long to create the invoice as to have the exam or choose frames.
Very good. Quick, simple, routine service. Never any issue being seen on time. They’re not pushy about you buying glasses or contacts through them, though they are very helpful with rebates and insurance should you decide to purchase contacts or glasses with them, which has been great. Upfront about costs. I always see Dr. Napolitano, and I love her. She listens to my concerns and addresses them appropriately (ie she recommended a special contact solution that completely helped out with some temporary dry/grittiness I was having). Would recommend.