About WK Mechanical, Inc.
WK Mechanical, Inc. has been a trusted provider of heating and cooling services in Orange County, NY, since 1945. This family-owned business is known for its exceptional service, one-on-one attention, and competitive pricing for both residential and commercial clients. Customers appreciate the courteous, knowledgeable, and professional staff, which includes licensed and insured technicians dedicated to outstanding workmanship. Many reviews highlight the company's reliability, with clients noting their long-term relationships, such as over 10 years of service. WK Mechanical has successfully handled various projects, including the replacement of central air systems and hot water boilers, ensuring timely and efficient installations. The team is commended for their thoroughness, professionalism, and ability to clean up after their work. Customers also praise the professionalism, patience, and helpfulness of staff, especially during the installation process. The employees are known for keeping customers informed, answering questions, and providing a friendly, personable experience. The company's dedication to customer service is highly regarded, with many noting their speed to respond and overall helpful attitude. While most experiences are highly positive, some mention high prices for certain parts and the absence of emergency service options. Overall, WK Mechanical, Inc. is highly recommended for anyone needing air conditioning and heating system services, thanks to their commitment to quality, customer satisfaction, and a family-run approach.
I haven't made a decision on my HVAC installer yet, but Paul was very professional patient and knowledgeable about the whole process and how it would be done. His prices seen fair and he had different payment options. I also appreciate the fact that it is a family run business. Great job Paul!
I highly recommend using WK for your HVAC needs. Everyone that I spoke in the company was courteous and helpful their sales rep, to the scheduling staff to the installation crew. They kept me informed throughout the whole process. On the day of installation, I was kept up to date on when they were arriving and the employees on site answered all my questions. I really appreciate their professionalism and promptness.
Their dedication to customer service is superb!!! I am so happy with their work (yes, they know what they are doing). But it was their customer service and speed to respond that truly impressed me. Easy, friendly, personable and knowledge. Thank you so much team W.K. Mechanical.