Dail Transmission & Total Car Care

Dail Transmission & Total Car Care is a family-owned business serving Middletown, NY since 1999. The team treats each customer's vehicle as their own, prioritizing their needs and offering a three-year unlimited miles warranty on all work. Customers praise the shop for its fast and efficient service, friendly and helpful staff, and commitment to transparency and fair pricing. Many appreciate the shop's ability to diagnose issues quickly, such as identifying the source of unusual noises in a car within minutes. They are also commended for going the extra mile to accommodate customers' schedules and their willingness to engage with families. The shop has earned high praise for handling complex repairs, like replacing transmissions and dealing with extended warranty companies. Customers describe the staff as patient, professional, kind, and courageous, often going above and beyond to ensure satisfaction. They value the honest and straightforward communication, with many noting that the prices are clear and fair, avoiding any hidden fees. Dail Transmission & Total Car Care is highly recommended for routine maintenance and repairs, especially for European cars and other vehicles needing a reliable local alternative to dealerships. The shop’s quick diagnosis, excellent customer service, and dedication to caring for customers make it a trusted choice for many in the community.