About Ocean Spray Hot Tubs and Saunas
Ocean Spray Hot Tubs and Saunas in Melville, New York, is highly praised for its excellent customer service and knowledgeable staff. Customers have reported very good experiences purchasing hot tubs, emphasizing the expertise of salespeople like Sonny and Meredith. They provide detailed information and guidance throughout the buying process, ensuring customers feel informed and respected without any pushy sales tactics. Sonny is noted for being pleasant, informative, and honest, taking the time to explain everything customers may not know about hot tubs. Meredith is described as world class, always willing to help with questions, owner advice, and supplies. The installation teams also receive commendations for their efficient work. Customers enjoy their hot tubs immensely, with some mentioning that the tubs are easy to maintain and run themselves. One loyal customer even purchased a second hot tub, citing the long-lasting quality of their first one, which lasted 23 years. Overall, Ocean Spray is recognized for its friendly service, quality products, and a commitment to customer satisfaction, making it a great choice for anyone considering a hot tub.
After having a hot tub for many many years, it was time for a new one. Finding the right one to replace the features we were used to, the approximate size for placement and use, I thought would be an impossible task. Meredith made it very simple and easy for us to find the perfect fit of function and features in the Ocean Spray Limelight Flair. The purchase was easy and low-pressure, and the spa jets are the perfect pressure. The ease to use and maintain this model fits our needs and we wish we would have gotten this years ago. John helped us in planning and delivery and Meredith was there throughout the whole process to answer questions and make sure we were comfortable with using the tub after delivery. Using this new hot tub is heaven. I must have asked 10x or more "that's it? that's all we need to do?" when learning how to maintain it. Ocean Spray Hot Tubs is more than a place to find the perfect tub for you and your life, but they also are helpful and reliable post-purchase to answer questions and make you feel comfortable. The hot tub itself is truly exactly what we dreamt for and the whole family can enjoy using it. We recommend Meredith for your spa shopping as she listens and understands and then connects you with the right choice. We seriously are loving our new spa and it brings so much joy to our home, and none of the stress that the old tub had. Thank you to Meredith and the whole team at Ocean Spray for your quality customer service and your quality product. We just love it.