About Waters Basement Services, Inc.
Waters Basement Services, Inc. is a reputable company with over 30 years of experience in basement waterproofing systems and construction services in the Buffalo & Rochester NY areas. The company prioritizes customer service and education, aiming to provide cost-effective solutions and increase the usable square footage of basement spaces. Their team, led by Mr. Waters, is known for their honesty, professionalism, and attention to detail. They respond promptly to customer inquiries, are flexible with scheduling, and keep customers informed throughout the process. The company offers warranties and stands behind their work, providing excellent communication and a high level of customer satisfaction. With their expertise and dedication, Waters Basement Services, Inc. has earned a reputation for delivering top-notch results and exceeding customer expectations.
I called about my basement flooding & Mr. Waters came out to take a look. He ran through the options, the price points, and the challenges to fixing it all. I appreciated his honesty and time!
Excellent service: Bob Waters recently repaired a crack in my basement foundation. He was prompt in responding, flexible with scheduling, kept in touch via phone, showed up timely, explained the process to my satisfaction, answered all questions, provided references in my area without being asked, completed the work efficiently, and left the area meticulously neat and clean. He was patient and professional, provided a warranty, and stands behind his work. He was reassuring, and provided other recommendations for related issues. I now have a completely dry basement! Highly recommend Waters Basement Services!
We have an old farm house that we just moved into and wanted to tighten up the basement. Bob and his crew ended up coming out twice once to install drain tile in about 75% of our basement and fix and install a new egress door, a couple window wells, as well as bring in top soil to help the grade on the side of the house. The second time he came back he did about 10 more feet of drain tile (at my request) and then skim coated all off our basement walls. Great company. Great communication and excellent work. A very laborious job was done efficiently fast and CLEAN. I would recommend to anyone!