SERVPRO of Medford

SERVPRO was called by our insurance company the day after Thanksgiving after we reported a water pipe burst in our foyer at 8:00 am. Dave called within 1 hour of the time I spoke to the insurance rep. He told me his project manager Chris would call as son as he could. 15 minutes later, Chris called and said he was way out east but would get to us asap. He did, By the afternoon the area was secured and the dehumidifiers and fans were up and running. Chris said he would demo the walls as soon as the insurance company said ok. They were very slow in responding. Finally the Ins. Co. said we could open the walls. As soon as they did Chris returned and did the demo right… read full review

I was recommended to Servepro of Medford from my insurance company after a large tree limb fell and went right through the roof of my backyard shed and did damage to some of the siding and the roof. Juan Gutierrez came from Servpro to evaluate and give us an estimate. He was very prompt, courteous and professional, and when his team came to do the work, they contacted us through every phase and Aaron who delivered the supplies was also very respectful and always arrived on time. The team finished the project in half a day and the result was excellent. I would definitely recommend them.

Servpro has some of the nicest most knowledgeable people i have ever worked with! Everyone was super informative and patient with our process and took time to explain everything. The line of communication was always open and they were quick to respond to anything we needed. Highly recommend!